National REIT Portfolio

Key Results

100%

Backlog Eliminated

$2.3M

Revenue Recovered

60%

Processing Time Reduction

The Challenge

A major REIT managing 15M SF across 200+ properties faced mounting challenges with lease administration. Their internal team was overwhelmed with acquisition volumes, leading to 6-month backlogs in lease abstraction. Critical dates were being missed, resulting in lost revenue opportunities and compliance risks. The organization needed a scalable solution that could handle both their existing portfolio and aggressive growth plans.

The Solution

Lease Admin Consulting implemented a comprehensive solution combining our specialized team with LeaseAI technology. We deployed a dedicated abstraction team to eliminate the backlog within 90 days while simultaneously establishing ongoing support for new acquisitions. Our RetrackAI platform provided real-time critical date monitoring across the entire portfolio, with automated alerts for upcoming options and renewals.

The Results

Within six months, the client achieved:

• 100% elimination of abstraction backlog
• 95% reduction in missed critical dates
• $2.3M in recovered revenue from previously missed opportunities
• 60% faster processing time for new acquisitions
• Scalable infrastructure supporting 40% portfolio growth

The client’s internal team was able to refocus on strategic initiatives rather than operational bottlenecks, while maintaining complete visibility across their growing portfolio.

“Lease Admin Consulting didn’t just solve our immediate backlog problem—they transformed our entire lease administration function. Their combination of expert resources and intelligent technology gave us the scalability we needed to support our growth strategy.”

— VP of Asset Management, National REIT